Updated Date: 2026.07.02
Welcome to WeMuslim (hereinafter referred to as the "Platform" or "WeMuslim"). WeMuslim is provided and controlled by Metaverse Technology FZ-LLC ("we" , or "us"). This Privacy Policy (hereafter referred to as “policy”) describes how we collect and use your personal information in relation to our websites, products, services, events, and experiences that reference this Privacy Policy (“Service(s)”) to you. We attach great importance to protecting the personal information and privacy of users (hereinafter “user” , “user”, or “you”).
To provide you with more accurate and personalized services as well as a more secure Internet environment, we have defined our principles for the collection, use, provision, storage and protection of your personal information in accordance with applicable data protection laws, regulations and technical specifications, and further elaborated your rights related to your personal information.
This policy is closely related to your use of our products or services. When you download, install, start, browse, register, log in or use our products or services (hereinafter collectively referred to as "using our products and services"), we will process and protect your personal information in accordance with this policy. We try our best to explain to you the technical terms covered by this policy in a clear and concise manner so that you can understand them. We have used bold font to distinguish the terms in this policy that are (possibly) significantly related to your rights and interests. Please read them carefully. For the WeMuslim AI feature, where it is made available to you, this Privacy Policy should be read together with the WeMuslim AI Feature Terms. The WeMuslim AI Feature Terms describe the feature scope, usage rules, prohibited inputs, output limitations, user responsibilities, disclaimers, usage limits, feedback mechanism, and other specific rules applicable to WeMuslim AI. This Privacy Policy explains how we collect, use, share, store, and protect personal information in connection with WeMuslim AI. In case of any inconsistency relating to the processing of personal information, this Privacy Policy and applicable data protection laws shall prevail.
In particular, we would like to draw the attention of underage users (especially children under the age of 13) and their guardians. We have specified Section 10. Age restrictions and parental/guardian controls on the protection of underage users (in bold). Please read it carefully.
Please carefully read and fully understand this policy before using/continuing to use our products and services, and make appropriate choices in accordance with the guidelines set out in this policy when necessary. If you do not agree with the content of this policy, it may cause our products or services to fail to function properly, or fail to achieve the intended effect of our services. You should immediately stop accessing/using our products and services. By using or continuing to use the products and services provided by us, you fully understand and agree to the entire content of WeMuslim User Privacy Policy (including the updated version).
This policy sets out the basis for our processing of any personal information collected from you or provided to us by you. It does not apply to personal information collected independently by third-party services that you access directly through our Platform. However, where WeMuslim uses third-party service providers, including AI service providers, to process information on our behalf or to support our Services, the relevant processing is described in this Privacy Policy and in our Description for Collecting and Using Information Through Third-Party Service Providers.
If you have any other questions about how we use your personal information, please contact us at dpo@wemuslim.com.
To improve the readability and user-friendly interaction of the privacy policy, we present it through the table of contents. You can click the table of contents to jump directly to the section you are interested in.
We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide to us, obtained by us from third party and automatically collected during you use of our Platform and Services. If we want to process your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent(when required by applicable data protection laws) again before using it.
When you choose to sign up or log in to the Platform using a third-party service such as Facebook, Apple, and Google, or link your account to a third-party service, we may collect information from the service. For example, your public profile information (such as username and profile photo), email, and contact list.
We may receive information about you from others, including where you are included or mentioned in User Content, direct messages, in a complaint, appeal, request or feedback submitted to us, or if your contact information is provided to us.
We may also collect or receive information about you from organizations, businesses, people, and others, including, for example, publicly available sources, government authorities, professional organizations, and charity groups.
We also automatically collect and store your data below:
We use your personal information to operate, provide, develop, and improve the Platform and Services, based on your consent, for performance of the contract between you and us or third parties, for complying with our legal obligations, or for pursuing our or third-party legitimate interest (if applicable), for the following purposes:
In accordance with relevant laws and regulations, we may collect and use some necessary personal information without your authorized consent under the following circumstances:
Sharing with related group companies
We share your Personal Information within our group of companies, and such related group companies may only use your Personal Information in accordance with this Privacy Policy. These related group companies assist us in carrying out the purposes set out in the “How we use your personal information” section above, as well as in performing our obligations and enforcing our rights under the WeMuslim Terms of Service and this Privacy Policy.
Sharing with service providers
We engage service providers to supply services to support or improve WeMuslim. These include SMS, VoIP, payment card processing and verification, translation, location and mapping, customer service, account data labeling and safety assurance (where applicable), AI technology, and content delivery service providers. These service providers are required to provide the same or equal protection of user data as stated in this Privacy Policy and are prohibited from retaining, using, or disclosing your information except as necessary to provide services to us.
When you use the functions provided by a third party in WeMuslim, we may access the SDK and/or API provided by a third party provider ("SDK/API Service Provider") to realize the relevant functions. We will restrict the SDK/API Service Providers through cooperation agreement. However, SDK/API Service Providers may collect your personal information. Their collection and processing of information and other activities are subject to their own privacy terms, and do not apply to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK/API service before using it. To protect your legitimate rights and interests, if you find that there is a risk in this SDK/API or other similar apps, we suggest that you immediately stop the relevant operations and contact us in time. Please refer to Information Collection and Use of Third-Party Service Providers for details.
Sharing with third parties services
When you:
We may receive information about you from such third party services and/or share your information with such third party services.
Third-party services may collect information (including personal information and log data), and set cookies on your device. This Privacy Policy only applies to information collected by us and does not apply to information collected by third parties.
Some third-party services are embedded into WeMuslim or are accessed through APIs from our servers, rather than requiring you to jump to a separate third-party page. For example, WeMuslim AI may be supported by third-party AI service providers. In those cases, your information may be processed by the relevant service providers to provide the functions requested by you, under the purposes described in this Privacy Policy, the WeMuslim AI Feature Terms, and our Description for Collecting and Using Information Through Third-Party Services.
Services provided by our partner accessible via WeMuslim are developed, operated, and owned by third parties unrelated to WeMuslim (unless otherwise stated in the relevant Partner Service). When you interact with such Services provided by our partner, your information will be collected, retained, shared, and/or stored by the relevant Partner Service in accordance with their own privacy policies and not this Privacy Policy.
Sharing with third parties or related group companies in the event of a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise
We will transfer your information to such entity accordingly so that your service can continue. Under these circumstances, we will always require the third parties or related group companies to comply with this Privacy Policy.
Sharing with government, public, regulatory, judicial and law enforcement bodies or authorities
There are circumstances in which we are legally required to disclose your information, including: (i) to comply with a legal obligation or request, such as a court order, subpoena, or other legal process; (ii) to enforce our Terms; (iii) to address issues relating to security or fraud; or (iv) where there is an imminent emergency involving a risk of death, serious physical injury to a person, or any risk of harm to a child. In such cases, disclosure will be made only where the requesting entity has valid jurisdiction to obtain your Personal Information. Our Law Enforcement Data Request Guidelines are available here.
Sharing with third parties pursuant to your request
For example, pursuant to your data portability request.
Transfer
Transfer is the transfer of control over your personal information to another company, organization or person. We will not transfer your personal information to any other company, organization or person unless we obtain your explicit consent. However, the following circumstances are excluded:
Public Disclosure
Public disclosure is the act of releasing information to society or to a non-specific group of people. In principle, we will not voluntarily disclose your personal information to the public. However, the following circumstances are excluded:
In accordance with relevant laws and regulations, we may share, transfer or publicly disclose your personal information without your prior authorized consent under the following circumstances:
Please understand that, in accordance with the current legal provisions and supervision requirements, we do not need to separately notify you and obtain your consent to share or transfer the personal information that has been de-identified, and to ensure that the recipient of the data cannot recover and re-identify the subject of personal information.
Storage and cross-border transfer
Your personal information will be processed on servers that may not be in your place of residence. Our support, development and other teams around the world have access to your information from outside of your place of residence. No matter where our servers are located, we will take appropriate measures to protect your rights and interests in accordance with this privacy policy.
Our servers used for platform services are located in: Frankfurt, Germany
If your personal information is transmitted to different countries, we will separately inform you of the purpose and recipient (when required by the data protection laws and regulations of your country) of your personal information via system message or email, and we will obtain your authorized consent (when required by the data protection laws and regulations of your country). We will strictly comply with the data protection laws and regulations of your country and ensure that the data recipients have adequate data protection capabilities to protect your personal information. You may refer to the appropriate safeguards used by us in the context of cross-border transfer by contacting us as described in “How to contact us” in the Policy.
Storage time
We will store your personal information for the necessary and reasonable storage period required for the purposes specified in this policy and required by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information, except where retention is necessary for complying with our legal obligations or as otherwise required by laws and regulations. The so-called "anonymization" refers to the process in which the subject of personal information cannot be identified and the processed information cannot be recovered through the technical processing of personal information. The information obtained after anonymization of personal information does not belong to personal information.
In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved and/or beyond the storage period required by laws and regulations. However, we may retain your personal information even after you have deletd your personal information, you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this policy or any other agreement we may have with other users.
If we cease operation, we will stop collecting your personal information in a timely manner, notify you of our cessation of operation in the form of one-by-one service or announcement, and delete or anonymize your personal information held by us.
Protection
To ensure the security of your personal information, we will endeavor to take various security measures in accordance with industry standards to protect your personal information, so as to minimize the risk of your personal information being damaged, embezzled, revealed, accessed without authorization, disclosed and changed. We will actively establish data classification and grading systems, data security management standards and data security development standards to manage and regulate the storage and use of your personal information and ensure that no personal information unrelated to our services are collected.
Your account has security protection function. Please keep your account and password information properly. We will ensure that your information is not lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures. Despite the aforementioned security measures, please note that there is no "100% security measure" on the information network.
In order to prevent security incidents(including personal information leakage), we have formulated a proper early warning mechanism and emergency response plan in accordance with laws and regulations. If a security incident does occur, we will inform you of the relevant situation in a timely manner by email, letter, call, push notification and other relevant methods, when required by laws and regulations. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to release an announcement, when required by laws and regulations. At the same time, when required by laws and regulations, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities, and closely cooperate with the government and regulatory authorities.
This Section only applies to users located in a relevant jurisdictions, unless otherwise specified. If you are a user located in any country/district listed in the Adaptation Area List , then the terms set out under the name of your jurisdiction in Adaptation Area List , apply to you in addition to the terms set out in this Policy.
We take very seriously and do our best to protect your rights related to your personal information. You may ask us to stop using part or all of your data and withdraw your consent.
You may have certain rights in connection with your personal information and how we handle it. Some of these only apply in certain circumstances (as set out in more detail below). Please note that in order to protect your information, we may need to verify your identity before responding to any request to exercise your rights.
Access & Correction
You have the right to request access to your personal information we hold about you, how we use it, and who we share it with. We may not be able to provide you with certain personal information if providing it to you would interfere with another person's rights (e.g. where providing the personal information we hold about you would reveal information about another person).
You also have the right to correct that information if it is inaccurate or incomplete.
You can access and correct your personal information by logging into your account at any time.
If you want us to correct your personal information that you are unable to correct using your account, please contact us as described in Section “How to contact us”.
If certain of our processing is based on your consent, you may withdraw your consent by contacting us as described in Section "How to contact us".
For the device permissions you authorized, you may change or withdraw your device permissions via the device's operating system. We will collect personal information according to your settings of changing or withdrawing permissions.
If you choose to withdraw your consent, we will no longer collect such related information, but please note that this will render some or all of the functions unavailable. At the same time, your decision to change or withdraw your consent will not affect the processing of your personal information that we previously conducted based on your consent.
In some service functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation and object automated decision making, or not to be subject to automated decision-making, and we will also provide appropriate remedies to contact us for management.
Erasure
You can delete your account, or remove certain personal information, by logging into your account and following the instructions set forth in Section 6. How you delete your account . We may retain the personal information if there are valid legal grounds for us to do so (e.g., for the defence of legal claims, freedom of expression or some other legal obligation) but we will let you know if that is the case.
Where you have requested that we erase your personal information that we have made public and there are valid legal grounds for erasure, we will use reasonable steps to inform any third party to whom we have disclosed the relevant personal information so that they can erase it too.
Obtaining copy of information
If you need to obtain a copy of your personal information on the platform, you may appeal to us according to the contact information provided in Section 11 of this policy, and we will reply to you in time after verifying your user ID. Please note that we currently only support providing files in csv and json formats.
For security and identification reasons, you may not be able to directly access, correct or delete some information through the interactive interface of WeMuslim. If it is necessary for you to access, modify or request to delete such information according to laws, please send your questions to our designated email according to the contact information provided in Section "How to contact us" of this policy. We will review the problems involved as soon as possible and reply to you in time after verifying your identity.
Certain jurisdictions may confer your right to object to certain of our personal information processing. You may exercise your right to object by contacting us as described in "How to contact us" in this policy.
You have the right to file a complaint with the supervisory authority in charge of data protection.
We attach great importance to the protection of users' privacy. If you have any comments or suggestions about us, you can send them to us. We are very happy to communicate with you and address your concerns.
You can initiate account deletion through our official website ( www.wemuslim.com ) or In-App - Me - Settings - … -Delete Account. Please note that when you choose to delete in our official website, you shall log in to verify your account.
After your account is deleted, your personal information will be removed from WeMuslim, except the personal information that must be retained by us as clearly stipulated by laws (such as the information related to your transactions in WeMuslim, and the data that should be retained as clearly stipulated by the government or laws).
After your account is deleted, AI-related personal information associated with your account will be deleted or anonymized in accordance with this Privacy Policy, except where retention is necessary for legal compliance, dispute resolution, safety and security, abuse prevention, fraud prevention, audit, or other purposes permitted by applicable law. Account deletion may not immediately remove de-identified, aggregated, backup, or service provider logs that are retained for the purposes described in this Privacy Policy.
Please refer to the Account Deletion Guidelines for details.
WeMuslim may include third-party products and/or services or information and/or services linked to third parties (such as certain AI service providers). WeMuslim may include third-party products and/or services, information and/or services linked to third parties, or embedded third-party APIs or services that support WeMuslim features. Some third-party services may require you to jump to the corresponding applet or third-party page. Other third-party services, such as certain AI service providers, cloud services, analytics services, advertising services, content review services, or security services, may be accessed through APIs or SDKs within WeMuslim or from our servers. Your use of the third-party services (including any personal information provided by you to such third party) is subject to the third party's terms of service and privacy policy (but not this policy), and you need to read the terms carefully and decide whether to accept them at your sole discretion. Please protect your personal information properly and provide them to others only when necessary. This policy only applies to the information collected, stored, used, shared and disclosed by us, but does not apply to the services provided by any third party or the rules governing the use of information by any third party. The third party shall be solely responsible for the behavior of using your information.
For WeMuslim AI, the specific functionality, usage rules, prohibited inputs, output limitations, user responsibilities, and disclaimers are described in the WeMuslim AI Feature Terms.
If you do not refuse to accept cookies,WeMuslim will set or access cookies on your relevant mobile device so that you can log in or use the services or functions of WeMuslim that rely on cookies. WeMuslim uses cookies to provide you with more thoughtful personalized services, including promotion services.
You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by changing your browser settings or by setting it on your mobile device. However, if you choose to refuse to accept cookies, you may not be able to use the services or functions of WeMuslim that rely on cookies.
This policy applies to the information obtained through cookies set in WeMuslim.
We do our best to comply with data protection laws and regulations worldwide to protect users' personal data.
At the same time, we are constantly updating our data protection work to ensure compliance with legislative requirements in various jurisdictions. Please give us feedback if there is any need for improvement or adaptation regarding our data protection you find in your daily use.
Some jurisdictions have their own particular requirements. If you are a user located in the specific jurisdiction set out below, the relative terms under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
We continue to improve and update the laws of business promotion area adaptation, please refer to our Adaptation Area List .
WeMuslim is not directed at people under the age of 13 (or such applicable age of majority under relevant local laws of the user) ("Child"). In certain cases this age may be higher due to local regulatory requirements, please see the relevant part of the Terms of Service for the specific minimum age limits, and the terms set out under the name of your jurisdiction in Adaptation Area List as well for more information.
Unless otherwise restricted by applicable law for applicable age of majority under relevant local laws of the user, Child who is allowed to use our Platform and Services in accordance with his relevant local laws, shall read the following terms carefully in the company of his guardians, and obtain firstly parental/guardian consent to and acknowledgment of this policy (both for themselves and on their Child's behalf).
We do not knowingly collect personal information from any Child without such consent and acknowledgment. Hereby, parents/guardians shall make a decision on whether to accept this policy after full understanding:
We reserve the right to update or amend this policy from time to time. These updates and amendments will form part of this policy and have the same effect as this policy. Without your explicit consent, we will not diminish your rights under this policy as currently in effect.
We will update the revised version here along with the "last updated" date, and notify you via our Platform or other means, as appropriate, before the change becomes effective.
If you wish to make a complaint about how we handle your personal information, please contact us at dpo@wemuslim.com and we will endeavour to process your request as soon as possible. This does not affect your right to file a claim against a data protection authority.
If you have any suggestions or questions about the protection of personal information, or you have any questions about this policy, you can contact us through the following ways. We will review the problems as soon as possible, and give a reply within 15 working days after verifying your user ID. For questions about this policy, please send your comments and requests to:
Metaverse Technology FZ-LLC
E-mail: dpo@wemuslim.com.
If you have a dispute with us over privacy protection, you may find a way to resolve the dispute as described in “Applicable Law and Dispute Resolution” the Terms of Service .
We have provided translations of this Privacy Policy, but in the event of any conflict between the local language version and the English version, unless otherwise prescribed by applicable laws, the English version shall prevail.